Sandvik Mining and Rock Solutions has officially opened its newest facility, in the Campbell Heights business park area of Surrey, British Columbia. This strategic addition to Sandvik's Canadian network comes as part of the company's commitment to enhance customer service and support amid evolving industry demands.

The Surrey facility, spanning nearly 40,000sq.ft, will enable the company to provide comprehensive support to its customers in Western Canada. It is strategically positioned near the Vancouver International Airport, port and major highways, facilitating seamless logistics operations. The facility primarily comprises a state-of-the-art distribution centre serving as a local hub for Sandvik's aftermarket logistics group. Additionally, it houses a dedicated component workshop, office space, meeting facilities, customer service centre and a training facility.

Jandre Visser, logistics manager for Sandvik Parts and Services, emphasised the timely nature of the expansion: "With supply chain constraints affecting industries worldwide, we recognise the importance of ensuring shorter and more predictable lead times for our customers. By investing in inventory closer to operations and expanding our network, we aim to mitigate risks and enhance service reliability."

Peter Corcoran, vice president, Sales Area Canada, Sandvik Mining and Rock Solutions, went on to highlight the facility's role in Sandvik's broader strategy. "The opening of the Surrey facility marks the initial step in our comprehensive evaluation of Sandvik's network across Canada. As the industry undergoes transformative changes, including electrification, automation and data-driven optimisation, we are committed to being at the forefront of innovation and customer support."